Anyone can fix a computer, but the experience of working with the person helping you is so important The Hopkins Software Team genuinely cares about every client. This drives us to provide absolute fanatical support of their systems.
Some companies think if your problem doesn’t seem that bad they can wait a few days to call you back…. We get back to you fast so you know when your problem will be resolved. Our contracts spell out our response time.
We’ve retained employees in a high-turnover industry by cultivating a team where everyone acts as a partner. Every team member takes pride in their craft and ownership of their work. And it's more than just a philosophy.
Support is not an afterthought, nor is it limited to 30 days after launch. We back our products, and are always available for support, consultation and feedback. We know that we succeed when our clients succeed, so we commit to see each project through to metric-driven success.
We believe that leadership requires thinking ahead of trends to deliver innovative solutions. We're dedicated to data and obsessed with making our clients successful in measurable ways. By staying focused on the solutions, and backing up every move with data, we will continue to lead the industry.
From data visualization dashboards to mobile apps, we design and develop approachable and easily-usable solutions, with great user experience and intuitive user interfaces. We believe that the best tech solutions must not only deliver results, they must also provide the best user experience.
After years of experience, it can be easy to approach a challenge with a ready-made solution. But we never assume. We dig deep on every project, study the challenge, research existing solutions and find innovative new ones. That's how we ensure that we're delivering the best solution, every time.